Secure online ordering OR use our Toll-free Order Desk 1 (800) 561 - 4355.
After receipt of your order, the credit card information is completely removed from our system.

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Our Policies
 
Privacy and Security
It is our policy not to sell, share or otherwise compromise the confidentiality of client details we are entrusted with. For over 36 years we have provided service with integrity. Rice House and Garden is very concerned about security and has done everything it can to provide a safe and secure environment. This website secures all sensitive information by using SSL (secure socket layers) encryption. SSL is the industry standard and is the safest software available today for secure commerce transactions. It scrambles all of your personal information including credit card number, name, and address so even if information is intercepted while the information travels over the Internet, the resulting information captured is entirely useless. You need a browser that supports SSL. If you have version 3.0 or above of either Netscape Navigator, Microsoft Internet Explorer, or AOL, you are fine. If your browser does not support SSL, you will want to upgrade to a version that does before ordering from any website. You can, however, also order over the phone or by fax. We will always confirm your order by email as soon as we receive it.
Sales Taxes
Orders received from Canadian residents will be subject to GST and, for British Columbia residents only, PST.
Shipping, Warranty and Return Policies
We will ship anywhere in the continental *North Americas where there is postal service at no extra charge. That's right !, ALL our prices quoted INCLUDE shipping and handling. We use insured surface mail or courier to all destinations. Our products are usually shipped within 5 business days. For further information phone Shipping @ (604) 533 - 9815
* Orders for Canada and Alaska will have 15% added to cover extra shipping charges.


Rice House and Garden guarantees your satisfaction. If there is a fault with any of our products it will be fixed or replaced immediately. For all other returns we have a 14 day return policy. Please call us for instructions before returning your purchase. NOTE: customized products are not refundable.

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RICE METAL PRODUCTS INC. (since 1968)
Unit 206, 20240 54A Avenue, Langley, BC, V3A 3W7, Canada
Tel: 1 (800) 561-4355  Fax: 1 (604) 533-9802

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